Cancellation conditions via us directly
In general: free cancellation is possible up to 5 days before arrival (18.00 hrs).
During peak seasons, the dates may vary; please check your booking confirmation. Cancellation policies are stricter via Booking.com or similar platforms.
After this deadline, 100% of the total stay will be charged in case of cancellation, modification, no-show, or early departure.
The obligation to pay remains regardless of whether the room can be rebooked.
No exceptions will be made.
By making a reservation, you explicitly accept these terms; goodwill exceptions are excluded.
These conditions also apply to group bookings.
We recommend purchasing travel cancellation insurance.